Help/Frequently Asked Questions

What stories from Commonweal are on the site?

Every story from the print magazine over the past four years, although full access is restricted to paid users of the site. Subscribers to either the print or online editions of Commonweal receive full access to this archive along with their subscriptions.

A complete archive of everything Commonweal has published since 1924 is also available. Searching this complete archive is free, but reading stories requires a separate registration and payment.

Is registering for the site free of charge?

Yes, if all you want to do is to be able to comment on articles or on the blog, dotCommonweal, and receive our e-mail newsletters. However, if you want to read premium articles, you will need to be a paid subscriber to either the print or online editions of Commonweal.

I am a print subscriber to Commonweal. How do I get free access to the entire site?

If you’re already registered, simply go to the My Account link at the top of any page. Then choose the “Premium Access” tab on your subscriber record. You will be asked for the account number for your print subscription — a seven-digit number that can be found on the mailing label of any issue. Once you have provided your account number, you will have full online access to Commonweal for as long as you have a print subscription.

If you are a print subscriber to Commonweal and have never registered with the website, simply click on the "Register" link near the top of any page. During the brief registration process you will be asked to provide the account number for your print subscription to the magazine — a seven-digit number that can be found on the mailing label of any issue.

How do I purchase an online-only subscription to Commonweal?

If you’re already registered, simply go to the My Account link at the top of any page. Then choose the “Premium Access” tab on your subscriber record. You will find a section that will link you to the order form for an online-only subscription. If you have never registered with the website before, just click on the "Register" link near the top of any page and follow the path to purchase an online-only subscription.

What if I forget my UserID or password?

Your UserID should be the e-mail address you gave us when you registered on the site. If you have forgotten your password, you can request an e-mail message that will enable you to re-set it. You will see this option when you try to log into the site. Please note that these e-mail messages sometimes are blocked by spam filters, so if you don’t receive your message, check your spam filter. If you need further assistance, contact us at web@commonwealmagazine.org.

Can I change my UserID/e-mail address?

Yes. Just visit the My Account link at the top of any page.

Can I e-mail a writer or commenter on the website?

Yes, if they have opted into our private contact form. This form enables you to send an e-mail to any writer or commenter, but without your being able to see their actual e-mail address. (Of course, if you and the writer then choose to share your e-mail addresses with one another privately, that’s fine with us.) Click on any writer or commenter’s name, and then click on the “Contact” tab, to see if there is a form available to contact them.

What happens to my e-mail address? Will it be shared with anyone?

Commonweal does not share e-mail addresses with any third party. See our Privacy Policy.
As noted in the question above, we do allow registered users the ability to contact one another without e-mail addresses being shared. You are signed up for this capability when you register. If you don’t want other registered users contacting you under any circumstances, you can uncheck this permission in your My Account section.

What if I have a question or problem that isn’t addressed here?

Please use our Contact Form, or e-mail us at web@commonwealmagazine.org.

 

Commonweal App for Print Subscribers: FAQ’s

What if I don’t see “done"?

If you don’t see the words “Done” at the top right corner of the screen after entering your username and password, no worries. Just finish logging in and return to the previous page (the one with the issues listed on it.)

Instead of “download,” the button next to the issues still says “purchase.” Why?

If you're a relatively recent subscriber, you'll only have access to one or two of our most recent issues. If all the issues say "purchase," please notify us at web@commonwealmagazine.org and we'll work on the problem.

How do I know if I have a username and password?

If you have a username and password to log onto Commonweal’s website, use that username/password combination to log into the app. Not sure if you have a username/password on our site?Try logging in here. If that doesn’t work, you’ll need to register. It’s quick , easy, and free. Click here to register.

What if I don’t remember my username or password?

Your UserID should be the e-mail address you gave us when you registered on the site. If you have forgotten your password, you can request an e-mail message that will enable you to re-set it. You will see this option when you try to log into the site. If you are still frustrated, contact us at web@commonwealmagazine.org.

What model of iPad do I need to download the Commonweal app?

Any model of the iPad except the the first-generation iPad. This model does not support iOS6, the minimum operating system needed to use the app.

Why doesn’t it work on my Android phone?

Unfortunately, Android products with a screen less than 7 inches (that is, most Android phones) cannot access the app. We expect this situation to be improved during 2014.