The Other Side of the Altar

In times of crisis, effective leaders understand the urgent need for honesty and candor, for the kind of truth telling that allows for healthy, creative responses. They steel themselves to hear truths and face realities they may well prefer to avoid. Often the urgency of the crisis overrides the instinctive denial of realities too painful to face and voices too disturbing to hear. It is one of the graces of crisis that truth telling...

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